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Return/Exchange Policy
Products may be returned or exchanged within 30 days of purchase with a receipt. Make an exchange request to us at info@unshattered.org within 48 hours of purchasing your bag (or, for online orders, within 48 hours of receiving your bag). Customers are liable for shipping costs both ways on exchange or return unless the return is due to a workmanship issue.
Sale, custom, or made to order items may not be exchanged or returned. All sales are final for these items.No exchanges or returns after 30 days.
Meet the Makers
Every woman at Unshattered has a story. Just like these bags are handcrafted from upcycled materials and given new life, each woman is given a new chance to escape the cycle of addiction. When you carry this bag, you carry possibilities for every woman on our team and all the women still struggling who will one day find hope and also become Unshattered.
Jillian
Feelings of intense anger after the loss of her unborn child compounded by harassment, Jillian turned to alcohol to cope. But then, she chose to enter a long term recovery program and begin the journey of healing and forgiveness. Now she is a joy-filled person who is restoring her relationship with her son!
Why Shop Unshattered?
When you shop bags at Unshattered, you are offering women a combination of community, employment, and personal and professional development. This combination gives them the opportunity to find their purpose and live an addiction-free life. Just like your handbag, these women are being made new again.